Ensure you’re logged in with the account you want to close. By now, all Skype subscriptions should be cancelled and all recurring payments removed, freeing you up to contact Skype Customer Service and inform them that you’d like to close your account.

If you use Auto-Recharge to automatically top up your Skype balance when needed, go to Account Details, then Billing & Payments, then Disable under the Auto-Recharge tab right next to Status.Your Skype Number will remain active until its expiry date, after which Microsoft will reserve your Skype Number for 90 days. Select Skype Number in the Manage Features section, then click Settings and then Cancel Skype Number. If you did purchase a Skype Number where people can ring you, it’s worth cancelling it before closing your account.Either fill out the online Cancellation and Refund form or live chat with Skype’s support staff. NB: if you want to request a refund for any Skype subscriptions that you haven’t used, now might be your chance. In your web browser, navigate your payments using the blue bar on the left, simply selecting the subscription you want to cancel and clicking Cancel Subscription, and then Thanks, but no thanks, I still want to cancel. You will have to cancel any Skype subscription or recurring payments.If you receive a message informing you that you cannot unlink the two accounts, contact Skype Support here.

NB: you can only unlink your accounts a limited number of times.

Select Continue when a confirmation message appears.

NB: if the option reads Not linked rather than Unlink, your Skype and Microsoft accounts are not linked, so you can skip ahead to Step 5.

Next to your Microsoft account, click Unlink.

Scroll down to the bottom of the webpage and click Account settings under the My Account heading.

Whether you’re taking a technology detox or just trying to dodge that needy aunt on a more permanent basis, follow our guide to deleting Skype for good. So, a pretty important step to take in this case is to unlink the accounts to ensure you can still benefit from Microsoft’s other services once you’ve culled Skype from the lineup. This is an obvious inconvenience your Microsoft account may also be your key to the company’s other services, including, OneDrive, Xbox Live and so on. If you did, then closing your Skype account permanently will also delete its linked Microsoft account. Before you embark on this liberating journey, an important distinction to make is whether you signed up for Skype with a Microsoft account or not.

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