With this type of account, you get access to all the WhatsApp Business account features. To be able to use this account type, you’re required to make use of WhatsApp Business API solution providers like Interakt.

Multi-agent access for customer conversation management.

WhatsApp chatbot and interactive message support.WhatsApp broadcast messages for bulk notifications.Green tick verified WhatsApp Business profile.

Integrations with tools like CRM, analytics, and third-party apps for logistics, marketing and more.Here are some of the key features of the WhatsApp Business platform:

It comes with additional, advanced features like the ability to set up automation, support for multiple users and devices, and more that help businesses leverage the messaging app at scale to reach a large number of customers. Official WhatsApp Business PlatformĪlso known as the WhatsApp Business Platform, an official WhatsApp Business account is meant for fast-growing, medium, and large businesses. Business Profile on a WhatsApp Business Account 3.

Whats whatsapp business